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Quality built on error prevention
AS9100D, ISO 9001 and ISO 14001 accredited, with Cyber Essentials certification.
Four certificates, shown at the size supplied on cooperantennas.com.
A quality system that prevents errors.
The quality management system concentrates on error prevention: investigating processes, identifying errors and opportunities for errors, and implementing corrective and preventative action.
- 01
Standard. The company policy is to operate the AS9100D Quality Assurance Standard throughout.
- 02
Measured. Key Performance Indicators track conformance to agreed cost, quality and delivery parameters and drive continuous improvement.
- 03
Defined. Quality means conformance of services and products to documented requirements drawn from customer needs and employee expertise and experience.
- 04
Open to review. Systems are open to examination by all personnel and approved third parties, and their observations feed continuous improvement.
- 05
Tested. Under a zero defect policy, every antenna receives a 100% electrical and mechanical final test and in-house inspection before despatch.
- 06
Supply chain. Suppliers are actively encouraged to improve the quality and reliability of their products and services.
- 07
Compliant. The company complies with all legislation relevant to its sector, including the UK Health and Safety at Work Act 1974.
- 08
Responsible. Industry interests are not served at the expense of the environment.
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